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Terms Of Use

1. Acceptance of terms

11PlusDIY provides its service to you, subject to the following Terms of Use (“TOU”), which may be updated by us from time to time without advance notice. You are responsible for regularly reviewing these terms and conditions. In addition, when using particular 11PlusDIY’s services, you shall be subject to any posted guidelines or rules applicable to such services, which may be posted from time to time. All such guidelines are here by incorporated by reference into the TOU. 11PlusDIY also may offer other services from time to time that are governed by different Terms of Use.
11PlusDIY reserves the right, in its sole discretion, to modify this Agreement at any time by posting a notice on the Website, or by sending you a notice via email. Your use of the services following such notification constitutes your acceptance of the terms and conditions of this Agreement as modified.
You shall be responsible for obtaining access to the Internet, either directly or through devices that access web-based content, and pay any service fees associated with such access. You shall also be responsible for providing and maintaining any equipment that is necessary to connect and access the Internet, including, without limiting to computer, laptop, modems, hardware, software and phone services.

2. Access to services

The website www.11PlusDIY.co.uk and the domain name, and any other linked pages, features, content, or application services offered from time to time are owned and operated by 11PlusDIY.

11PlusDIY may change, suspend or discontinue the Services at any time, including the availability of any feature, database, or content. 11PlusDIY may also impose limits on certain features and services or restrict your access to parts or all of the Services without notice or liability.

3. Registration and membership

In consideration of your use of the Service, you must agree to provide accurate, complete and updated information about yourself in the registration form and maintain and update the data to keep it true, accurate, current and complete. Failure to provide information that is untrue, inaccurate, not current or incomplete shall constitute a breach of this Agreement and 11PlusDIY has reasonable grounds to suspend or terminate your account and refuse any and all current or future use of the Service.

Usage by children

In the event that we learn that we have collected personal information from a minor without parental consent, we will delete that information as quickly as possible. If you believe that your child or a minor may have provided us personal information beyond what is requested when signing up for the Website, please contact us at support@11PlusDIY.co.uk

Security and password

As a condition to using some aspects of the Services, you will be required to register with a username and password. You may not select or use a name of another person with the intent to impersonate that person; or use a name subject to any rights of a person other than you without appropriate authorization. 11PlusDIY reserves the right to refuse registration of or cancel a User ID in its discretion. You shall be responsible for maintaining the confidentiality of your password.


This Agreement shall remain in full force and effect while you use the Services. You may terminate your use of the Services or your membership at any time. 11PlusDIY may terminate your access to the Services or your membership at any time, for any reason, and without warning, which may result in the destruction of all information associated with your membership. 11PlusDIY may also terminate or suspend your password, account or use of the Service, without prior notice if you breach any of the terms or conditions of this Agreement. Any fees paid hereunder are non-refundable. Upon termination of your account, your right to use the Services, access the Website, and any Content will immediately cease. Further, you agree that 11PlusDIY shall not be liable to you or any third-party for any termination of your access to the Service.

4. Restrictions

You are responsible for all of your activity in connection with the Services. Any fraudulent, abusive, or otherwise illegal activity may be grounds for termination of your right to access or use the Services.
You may not post or transmit, or cause to be posted or transmitted, any communication or solicitation designed or intended to obtain password, account, or private information from any 11PlusDIY user. Use of the Services to violate the security of any computer network, crack passwords or security encryption codes, transfer or store illegal material (including material that may be considered threatening or obscene), or engage in any kind of illegal activity is expressly prohibited.
Further, the use of manual or automated software, devices, or other processes to “crawl” or “spider” any page of the Website is strictly prohibited. You will not decompile, reverse engineer, or otherwise attempt to obtain the source code of the Services.

5. Warranty disclaimer

11PlusDIY has no special relationship with or fiduciary duty to you. You acknowledge that 11PlusDIY has no control over, and no duty to take any action regarding users gaining access to the Services; what Content you accesses via the Services; what effects the Content may have on you; how you may interpret or use the Content; or what actions you may take as a result of having been exposed to the Content. You release 11PlusDIY from all liability for you having acquired or not acquired Content through the Services. The Services may contain, or direct you to websites containing, information that some people may find offensive or inappropriate. 11PlusDIY makes no representations concerning any content contained in or accessed through the Services, and 11PlusDIY will not be responsible or liable for the accuracy, copyright compliance, legality or decency of material contained in or accessed through the Services.

6. Privacy policy

You understand that the Content is protected by copyright and other laws in both the United Kingdom and elsewhere. Under the terms of this agreement, it is expressly forbidden to distribute the Content or any portion thereof by any means, including but not limited to electronic and print, to any person or entity without permission.

7. Modifications to service

11PlusDIY reserves the right at any time and from time to time to modify or temporarily discontinue the Service (or any part thereof) with or without notice. You agree that 11PlusDIY shall not be liable to you or to any third party for any modification, suspension or temporary discontinuance of the Service.

You acknowledge and agree that the Service and any necessary software used in connection with the Service (“Software”) contain proprietary and confidential information that is protected by applicable intellectual property and other laws. You further acknowledge and agree that information presented to you through the Service is protected by copyrights, trademarks, service marks, patents or other proprietary rights and laws. Except as expressly authorized by 11PlusDIY or advertisers, you agree not to modify, rent, lease, loan, sell, distribute or create derivative works based on the Service or the Software, in whole or in part.

11PlusDIY grants you a personal, non-transferable and non-exclusive right and license to use the Service. You agree that you will not copy, modify, create a derivative work of, reverse engineer, reverse assemble or otherwise attempt to discover any source code, sell, assign, sublicense, grant a security interest in or otherwise transfer any right in the Software. You agree not to modify the Software in any manner or form, or to use modified versions of the Software, including (without limitation) for the purpose of obtaining unauthorized access to the Service. You agree not to access the Service by any means other than through the interface that is provided by 11PlusDIY for use in accessing the Service.

8. Disclaimer

11PlusDIY makes no warranty that (i) the service will meet your requirements, (ii) the service will be uninterrupted, timely, secure, or error-free, (iii) the results that may be obtained from the use of the service will be accurate or reliable, (iv) the quality of any products, services, information, or other material purchased or obtained by you through the service will meet your expectations, and (v) any errors in the software will be corrected.

Any material downloaded or otherwise obtained through the use of the service is done at your own discretion and risk and that you will be solely responsible for any damage to your computer system or loss of data that results from the download of any such material.

No advice or information, whether oral or written, obtained by you from 11PlusDIY or through or from the service shall create any warranty not expressly stated in the TOU.

9. Limitation of liability

You understand and agree that 11PlusDIY shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses, resulting from
– The use or the inability to use the service
– The cost of procurement of substitute goods and services resulting from any goods, data, information or services purchased or obtained or messages received or transactions entered into through or from the service
– Unauthorized access to or alteration of your transmissions or data
– Statements or conduct of any third party on the service or any other matter related to the service